Professional software requires professional training. You wouldn’t hire an architect untrained in AutoCAD, so don’t let your professional fundraising staff go without training on the very software meant to support your mission. Nothing is particularly difficult with running an optimized system, but everything is complicated.
Blackbaud first. Truly. Blackbaud offers fantastic training – pay for a training pass, plan courses your staff will take, and follow up to see skills learned. RESOLVED builds on Blackbaud’s training as no matter how good general training may be, having someone on-site to train your users with your data to solve your problems can’t be beat.